Customer Service
Please use the e-mail below to submit your support request, and provide us with as much information as possible about your situation to help us better answer your questions. Our customer service hours are 9 AM - 6 PM EST, M-F. If after hours, please send an email to or leave a voicemail on our support line. We will attempt to respond in a reasonable amount of time.

Care & Alert Systems LLC
750 Chestnut Ridge Rd

Chestnut Ridge, NY 10977

Toll Free:  888-983-8383

Phone: 845-517-5060
Fax: 845-356-0204





For more information or to contact our sales team, please email us at